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Support
For every needs an e-mail support is available, simply writing to support (at) geminisoft.com. When possibile we reply within 24 hours.
Please use English or Italian language even if you are using a version of the program translated in a different language. To report "translation" problems please write the sentences with mistakes, your corrected form and a short remark in english; we will forward them to our translator.
In the main window a command is available in the Help menu which opens a standard message which can be used to write to Geminisoft. Some details on system are automatically included in message body (programversion, Windows and system component versions) to help problem solving.
Before asking for support, please read documentation and the following notes; please also check our site www.geminisoft.com for any update.
Notes
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The writing to CD feature is only available on computers with Windows XP or Windows Server 2003.
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After the trial period the sending to Web server feature is available upon purchase of the related service.